Hi everyone,

I sent this to PCSoft but was informed I should address this to PCBuild.  I am experiencing a problem installing a Microsoft security patch for Internet Explorer 6 SP1 and have been trying different fixes with the help of Microsoft's technical support as we send emails back and forth.  After several different tries, the tech states that it is likely that, " some components are damaged on your system. I suggest you perform an In-Place Repair to replace the damaged files and registry entries with the correct ones."

He then gave me the steps to do this which included inserting my, "Windows setup CD".  This is a problem as I don't have one.  I bought my computer second-hand with everything already installed on it, and did not receive any disks whatsoever.  As a computer novice, I did not know that a setup CD existed, or that I should have one.  I emailed the tech with this info but have not heard back yet.  I realize that I cannot burn something from my system onto a CD and use that for the setup CD if my computer's info is corrupted.  Where can I get this info from to make a windows setup CD?  Can I 'burn' one, can I buy one?  If so, from where?  If I can burn one could you give me a step by step process that is really 'dumbed down' for me.  I couldn't find anything on the Microsoft website.

I have Windows 98.

Thank you very much in advance,
Cathy
 

 

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