Per everyone's suggestion, I uninstalled Norton.  (Eventually, I think that really was the problem)  But the computer continued to freeze.   I could see a Norton shortcut icon still on the desktop.  I couldn't delete it because I've never used a touchpad mousepad and couldn't figure out how to right click or drag to trash can. <g>  (Besides, it was probably an invalid shortcut).

Since I didn't know what changes Norton had made to the Registry or if files were corrupted from continually freezing, I finally decided to reinstalled XP.  (The owners said they had done that but they kept adding Norton).   I didn't add Norton and have now given the computer a few hard chores <g> like deleting, cleaning files and optimizing.

It has been working great for the past 2 days.     I appreciate the suggestions to remove Norton.   I have been happy with Norton 2003 and have had no problem on my desktop, but this is a good lesson that sometimes a program you like on one computer can be the bain of your existence on another.

Rosie Richter


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