>When I click on'' Print", a box comes up that reads:

>Incorrect Installation
>Try removing the black print cartridge and reinstalling it.


  When I have seen this on HP deskjets it usually means either the
cartridges are expended or defective. Try a new set and see if it still
gives the message.

Later,

Russell Smith
Edtech Consultant, Journalist
A+ Certified Technician
http://www.rustysmith.com

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