Do you have any USB drive (hard drive or flash) peripherals?  I've seen
something similar, and find that it doesn't seem to happen if I stop those
devices before telling XP to shut down.

David Gillett


On 14 May 2005 at 13:23, Michael Pilla wrote:

> For some reason, my Windoz XP Pro, SP2, no longer shuts down (or restarts).
>
> If I select shutdown (or restart), any remaining programs are closed, then I
> have a blue screen (not BSOD) and nothing further happens.  I've waited 20
> minutes to see if there was something taking an inordinate amount of time.
> However, invariably, I must hold the power button in for a few seconds for a
> forced shutdown.  Boot-up appears normal.
>
> Any suggestions?  I've tried to check the Msoft KB, but I must be searching
> with the wrong keywords; no joy.
>
> Thank you.
>
> Michael Pilla
>
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