I recently purchased a new RELISYS DC3500 Digital Camera and installed
software with startup disk.  I connected to my Pionex PII233 computer using
the 9 pin serial port as directed.  When attempting to run the program,
I continue to receive a message that the camera is not connected to pc.
After trying the 2nd 9 pin port without success, I called RELISYS tech support
and was given a test run thru of the program:  same result ZILCH.  RELISYS
recommended calling Pionex tech support, which I did.  Pionex informed me
that since camera was not "theirs" they could not assist.  Nice guy did
give me advice on where the "Start up" info located and suggested a setting
for the serial port.  I found "start up"  went thru the 5 different settings
available and I still am getting same message:   "Camera not connected."

Can you give me some directional advise.  I am afraid of attempting changes
in "start uP" when I do not know wwhat I am doing.

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