It sounds like a bad cable but you've already checked for that.  Could
either of the cartridges be the wrong part?  It is easy to install a
cartridge that is not the exact part number required for the particular
model.  This can cause erratic behavior.  Maybe the logic board in the
printer was damaged by a surge.


> We have been using our HP DeskJet 890C for about 2 1/2 years.  It has been
> connected to PCs running Windows 95, NT and 2000.  Until a couple months
> ago, we had no problems.
>
> Now, the printer will only work for a short period of time when the PC and
> printer have both been turned off and rebooted.  It may print once; it may
> print 5 or 6 times; but invariably, then, it "quits".  When connected to
the
> Windows 2000 PC, it starts printing garbage with no error message.   When
> connected to a Windows NT PC, it won't print at all and the following
error
> message appears on the screen:  "There is a problem accessing printer
port."
>
> I have changed the cable (twice) and moved the printer to a different PC
> with a different operating system.  I have uninstalled and reinstalled the
> printer.   I have downloaded the latest drivers from HP.   The symptoms
> remain the same.
>
> Any ideas?
>
> Kay McCoy
> Automation Manager
> Fayette County Public Libraries
> Oak Hill, WV
> 304-465-5664
>
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