I "had" a DELL that while they tried just about everything in the book
(they tried five motherboards) and changed everything except the
floppy, and tape drive - both factory, it never worked properly (in the BIOS
screens) till the day it retired, (from Jan, 1994)
It was a non-fatal intermittent keyboard error message at the end of the
BIOS string that I had to decode (from the AMI?) site and tell THEM what
it meant... Odd...

Get it running properly in the first thirty days, or get rid of it... (I Ditched two
other places for JUST CAUSE...)
I "had" that as my new motto... I even gave up on that, and have been
building my own since 486dx-4-100s were popular...
          Rick Glazier
>
> Maybe your third Dell had a connection come loose during shipping.  Maybe
> there is indeed a serious problem with the new PC.  In any case, you have at
> least three years of technical support from Dell that should be only a phone
> call away.  You should have at least a one year on-site warranty.  The few
> times I have called Dell about my home PC, I have received good service.
> Give them a call if the problems persist.  If your new Dell is defective,
> they are obligated to fix it or replace it at no charge to you.   HTH,

> > A friend of mine(at his work) recently purchased 3
> > DELL computers. Two worked fine.......

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