Hi Paul,

You don't mention the operating system.  Windows 98SE had this problem, and
you should be able to find the patch for it at:

http://windowsupdate.microsoft.com

You probably have an ATX case, so pressing the on/off button and releasing
immediately will not do anything.  If you press and hold the button for at
least 10 seconds (sometimes 15 or 20) it should shut down.

Kyle Elmblade
Distinct Computer Solutions
Sales - Upgrades - Training - Consulting
[log in to unmask]
"A closed mouth gathers no foot"

From: "Villano, Paul" <[log in to unmask]>
Sent: Thursday, June 20, 2002 10:17 AM
Subject: [PCBUILD] Won't shut off


> What does it mean (besides demon possession) when a Gateway won't shut
off?
> Shut down a Gateway Pentium computer when it just hung up at the "Shutting
> Down" screen and that was it.  Pressing the on/off button does nothing
> (stays on), "three-finger salute" (control-alt-delete) button does
nothing.
> Is it just a bad start button or what?
>
> Should I just "pull the plug" or try the Holy Water?!
>
> PAUL
> Personal Quote"...Who said anything about safe? 'Course he isn't safe. But
> he's GOOD! He's the KING, I tell you." -Reference about Aslan in The Lion,
> the Witch and the Wardrobe by C.S. Lewis

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