Welcome to Charter. Sucks doesn't it? Is that noon PDT? My time frame with
dropouts. I've called them as well and their pat answer is there is
something wrong with my wiring and they need to send a tech. Naturally there
isn't anything wrong. Or they don't support my modem. Uh, yes you do. Like
you, I wait a period of time and all is well again. I wish the bastards
would admit they are doing something and call it a day rather than the
charge me to fix nothing. Of course it comes at the most inopportune times.
Welcome to Charter tech support in the new millennium. Sadly I have no
broadband alternative where I am. 

As to your query, my Linksys Modem logs for me. Try from your browser,
192.168.100.1 That is the Linksys modem address, I would think other vendors
are possibly the same. However the log file is cryptic to me mostly. 

Brad Loomis


-----Original Message-----


I think this is the right forum for this question:

I need a program or utility that can keep a lit (log?) of when 
Internet connection is connected and disconnected.  It would need to 
work through my router to "look" at the cable modem at some small 
interval to detect if the cable modem is connected to the cable broadband.

I am using Windows XP SP3 connected to a wireless router which is 
connected to the cable modem.  The network doesn't drop connection to 
my PC's but they can't get to the Internet through the broadband connection.

The reason I would like this monitoring program is that during a 
period of period of about 3 hours around noon, I cannot get to the 
Internet from any PC and can see that the cable modem is not 
connected by it's indicator lights.  It comes and goes, maybe in 3 to 
15 minute intervals.  I'm not able to get the cable provider by phone 
when it is disconnected so that they can look for a problem.  Of 
course every time they come out to look at the lines all is OK and 
can't find any problems.  I thought if I could show the down times 
they could help locate what the problem is.

Any programs any one knows about to do this?

Doug

        The NOSPIN Group has added a new feature on our website,
           web based bulletinboard for questions and answers:
              Visit our sister website at http://nospin.com