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Subject:
From:
Rick Glazier <[log in to unmask]>
Reply To:
PCBUILD - Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Sun, 1 Jul 2001 05:30:57 -0400
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> I wonder though if the cartridge that HP sends with a printer has a smaller
> amount of toner than a retail HP cartridge does.  Kindof like when you buy a
> car, they tend to put cheaper tires on it.

I got a Xerox printer 3 1/2 years ago, and it came with a 1/2 filled toner
cartridge and was clearly marked as such in the documents in the box.
(That basically cheated me out of $40, as I was not expecting that to happen...)

My question is about what I discovered next.
The toner and the imaging drum are not replaced as one unit.
Both "halves" cost a total of something like $150-190.

For the same "combination" of toner and drum (in one unit)
for an HP4L costs something around $80 total.

While I like the printer, a DP8, I hate to think of buying an imaging drum
that starts showing wear at only 1500 copies...  Complaints under
warranty (three years) got me nowhere as this is a consumable
high profit item that apparently comes with NO warranty...

Is this standard practice (with some companies) to split the parts,
and charge what is essentially double?  TIA,    Rick Glazier

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