It sounds like a driver problem.  I suggest that you remove the
modem and go to the control panel / add delete hardware
and delete the modem and its drivers.  Then replace the
modem and try to reinstall your drivers.  It may not work,
but it is a start until someone comes along with a better idea.

Dean Kukral  [log in to unmask]


----- Original Message -----
From: "Terrence Nolley" <[log in to unmask]>
Sent: Monday, July 02, 2001 10:16 AM
Subject: [PCBUILD] Serial Controller problem


> Hello,
>
>     I've recently come across and issue with a Compaq Presario 5240
> model.  While trying to install the OEM drivers for the original modem,
> I continue to get the error message modem device is not responding.  The
> modem was working find before the hardrive was recently formatted.  I
> notice in the Device Manager setup there is an yellow question mark
> beside the PCI Serial Controller device.  Originally the modem was
> configured on COM port 2.  But now the during the installation of the
> modem drivers the computer on recognizes COM port 1.  I would really
> appreciate any assistance on this issue.
>
> --
> Terrence K. Nolley
> Valdosta State University
> Instructional Technology Support Specialist
> Office #: (229)259-2581
> Voice mail #: (229) 879-5829
> Fax #: (229) 333-7182

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