Hello Jennifer,

Sunday, April 28, 2002, 3:22:42 PM, you wrote:

JW> I am not a very experienced PC user; could anyone give me information about what might be causing this:  Around every other week, when I try to wake my computer from standby, I get a blue screen
JW> that says that there is a fatal exception caused by (a long code name) from (another long code name).  The screen says I can try pressing any key  or restart, but neither action works and I end
JW> up having to pull the plug out of the computer. I am sure that is a drastic and bad thing to do. Are there any explanations or solutions for an inexperienced Windows 98 user like me?  Thank you
JW> in advance.

As I know the ACPI is a very good standard, and new software follows
it strictly. However, hardware developers (for old mobo especially)
not alway follow it. Therefore, I commonly DESABLE any ACPI
functionality in BIOS! Then in Windose I go to the Control Panel/Power
Managements and set in NEVER option every device (HDD, display, etc.).
Now I have no problem with ACPI!


--
Best regards,
 Yakymakha

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