Hi Elizabeth...

You mention the phone line.   Does this only occur when the modem
is connected or when the phone line is plugged into the computer?

My first thought is the phone line needs to be shielded.   You can do this in
a variety of ways...  wrap aluminum foil around the phone line is one...

It also maybe that the modem is "cheap" or defective...   try installing
a different modem and see if the signal is actually captured by the
modem...   I had a client once receiving the signal from a FM radio
station that was only 1/4 mile away.   We tried everything and finally
we swapped out the modem...  this totally solved the problem.


     Bob




At 08:13 AM 9/30/98 , you wrote:
>Is there any way to fix this?
>I installed a new computer for a local doctor's office. Now the
>neighbor's CB signal comes through loud and clear on the computer
>speakers. When they turn off the computer speakers, the signal
>interferes with the phone line. Turning the speaker volume down,
>or muting the volume on the desktop have no effect. According to
>the FCC this guy is within legal limits, and he doesn't seem to
>care that a whole doctor's office can hear his conversations.
>        The best suggestion I could come up with, was to plug headphones
>into the speakers. That would keep the signal from interfering
>with the phone line, and patients would not be able to hear, but,
>there must be a better way..
>        Thanks for any help.
>
>
>     Elizabeth Boston
>      [log in to unmask]
>
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