Adelaide Marlene Wrote:
> It has two leds, a red and a green one. The red led now is always ON and
> the print cartridges don't move!
> 
> Does anyone have experience with this model of Epson that could help me
> with this?? If you need some other details I can ask her!

If you go to the Epson Web Site you will find the information you are
looking for. There is a manual for this model as well as an interactive help
section well worth taking a look at. 
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&
oid=14403&infoType=Trouble

As several people have alluded to, it sounds like the ink cartridge or the
paper is out. If it is the paper, there may be a jamb in the feeder.

Sincerely,

Frank Suszka
netTek Computers
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