Harriet,

Go to this web site

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIs
sue.html

Zone Alarm has the solution there.  I had the same problem and used their first
solution and it worked for me.

Frank :<)

-----Original Message-----
From: Personal Computer Hardware discussion List
[mailto:[log in to unmask]] On Behalf Of [log in to unmask]
Sent: Thursday, July 10, 2008 4:46 AM
To: [log in to unmask]
Subject: [PCBUILD] Windows Update Problems/Zone Alarm

_Update for Windows XP  (KB951978)_ (javascript:parent.fnExpandDetails(10);)  
 
 
 (javascript:parent.fnExpandDetails(8)) _Windows Malicious  Software Removal 
Tool - July 2008 (KB890830)_ (javascript:parent.fnExpandDetails(8);) 
 _Security Update for  Windows XP (KB951748)_ 
(javascript:parent.fnExpandDetails(9);) 
 

 
I have a  Dell Dimension 8400 using Win. XP Home.... and I also have been 
using Zone Alarm  free firewall, and Avast free Anti-virus.  While ago, Windows 
informed me I  had some updates to download (the above).  I did that, but when  
I tried to get online, I couldn't get on.  I looked in my firewall and  
things had been changed about in there, and I don't know what is supposed to be

checked and which is not. So I changed it back, it still didn't work, so I  
called the phone company and they told me to disengage my firewall .... I did
and 
it worked.  So something in the firewall prevented me from getting  online. I 
had every thing checked so it could do that, but it has to be Win  downloads 
and not my firewall.
 
So, I did  a system restore to remove the downloads which now works.  Does 
any one  know what Microsoft did in those three downloads to make those  
downloads not work.  And why does  my Firewall get  different settings when I
never 
touch it.  Is there a better firewall  or at least one that is easier to work 
with than Zone Alarm which is  free.
 
What I  also want to know if how can I get past those three updates and make 
it work  with my firewall?    Harriet





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