Greetings--

It's been a while since I've used Win98SE, but I believe that when you choose command prompt, you should then assure that the display is c:\>Windows.

If your command prompt reads as your post indicated, you've attempted to execute SCANREG from a McAfee folder. What you need to do is use the cd command to change directory. Probably the quickest way would be to type cd.. (with the two dots), then strike <Enter>. This should make your command prompt look like c:\>. While your OS may find the SCANREG command if you type it at this point, type cd windows instead. This should make your command prompt read as c:\>Windows. At this point, typing SCANREG should start the program.

HTH.

Paul A. Shippert
Library Media Specialist
Margaret Brent Middle School
-----------------------------------
and I'm hovering like a fly
waiting for the windshield on the 
freeway." Genesis
-----------------------------------

 -------------- Original message ----------------------
From: Jeffrey Warren <[log in to unmask]>
> !!!"PLEASE HELP ASAP"!!!
> 
> I have a HP Pavilion Desktop 8655C Pentium III.  My OS is Win. 98 SE.  My 
> browser is IE 6.  I recently turn on my computer after normal use and the 
> following page was displayed:
> 
> Microsoft Windows 98 Startup Menu
> 
> 1. Normal
> 2. Logged (\BOOTLOG.TXT)
> 3. Safe Mode
> 4. Step-by-Step Confirmation
> 5. Command Prompt Only
> 6. Safe Mode Command Prompt Only
> 
> Warning: Windows has detected a registry/configuration error.  Choose, Command 
> Prompt, and run SCANREG.
> 
> C:\>C:\PROGRA~1\NETWOR~1\MCAFEE~1\SCAN.EXE C:\
> 
> ERROR [35] : General Protection fault in SCANPM.EXE at 0018:3DCC
> 
> I've followed the above instructions to the letter with no avail.  The system 
> give me C:\> and then I type in SCANREG.  Each time the response is the same 
> "Bad command of file name.  I don't know what to do next.
> 
> Thank You,
> 
> Jeffrey Warren
> 
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