On 10 Jan 2002, at 12:02, Marg wrote:

> Well, I have a problem...I am trying (long distance, I might add)
> to help my (newbie) cousin with his windows98SE problem...below is
> the error message he gets: EXPLORER caused an invalid page fault in
> module SHDOC401.DLL at 017f:50023c61.
>
> Registers: EAX=82af2904 CS=017f EIP=50023c61 EFLGS=00010282
>
> EBX=00000000 SS=0187 ESP=01b8efa8 EBP=01b8f200
>
> ECX=6f6e6177 DS=0187 ESI=01b8f1a4 FS=57ff
>
> EDX=0043003c ES=0187 EDI=0046b0d0 GS=2406 Bytes at CS:EIP:
>
> 89 41 18 74 63 8b 55 f8 8b 85 bc fc ff ff 89 82
>
> Stack dump:
>
> 0046a318 000003c8 00007800 00000000 00000124 0028c008 c0660100 bfc02558 71003700 00000cd4 00000409 00000001 00000000 00000409 00436b78 bfc0254c
>
> This occurs any time he tries to create a 'New'
> folder...anywhere...right click menu or in explorer on the File
> menu, as soon as the mouse pointer hits 'new', the above error
> message is displayed.
>
> I had him try SFC to scan for corrupt files...nothing, used the
> Iexplorer repair tool...nothing, I have tried the newsgroups and
> searches on Google for others with this error, to no avail!
>
> For your info, he is running Win98SE(clean install), AOL7(just
> upgraded from 6)
>
> I would certainly appreciate any light you might be able to shed
> on this problem!
>
> Thanks in advance,
>
> Marg Belliveau

  The SHDOC* DLL (SHell DOCument handling) includes code that does a
couple of things relating to file extension associations.  In this
particular case, it is going through the associations in the registry
to build the menu list of "object types I know how to make a new
instance of".
  Apparently, one or more file association entries in his registry
are corrupted.  Did he recently uninstall some application, or move
it to a different path?

  I'm coming at this from even further removed than you are....  I
*think* the registry checker in Norton's SystemWorks package may be
able to find the corrupted entries, and help him to either repair or
delete them.  There are probably other, less expensive utilities
available that may also be able to correct or eliminate the problem.

David Gillett

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