I called Technical Suport this morning and spoke to someone in Utah. They
sent me the same FAQ that is on-line describing how to manually prepare for
a fresh install (tried it and it didn't work). However, after applying the
file you recommended below... all is well again. I notice that the Network
Associates site and the McAfee site are very different, although they're
owned by NAI.

Some other signs that this is the case include:

[-] After the .dat update is completed, it will actually say that the update
is at .4072
[-] There are also issues with McAfee Virus Scan and Internet Explorer 5 and
Express 5 (They offer on-line support at:
http://naisupport.sento.com/faq.asp?URL=/kba/virusscan/vsie5andoutlookperfis
sues.html
[-] It also looks like you still need to include the EXTRA.DAT file in the
Virus Scan directory as the .dat updates do not provide it.

Thanks for the brain-storming and eventual fix!

Guido Piraino
[log in to unmask]

> I just found the following message on the McAfee support board.  It looks
> promising.  I've downloaded the file but have not tried it yet.
> Q - After installing the latest SuperDAT, my system has been very slow!
> A - This has been attributed to an older version of Mcscan32.vxd on your
> system. Download the attached Mcscan32.exe, at the bottom of this
> post, to
> your Desktop. Next double-click on Mcscan32.exe and it will extract
> Mcscan32.vxd to your Desktop (same location as the exe file). Reboot your
> computer into Safe Mode and copy Mcscan32.vxd into your C:\Windows\System
> folder and replace the existing file. Now restart your computer.
>
> http://208.31.156.32/upload/Mcscan32.EXE

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