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Subject:
From:
"MARTIN J. KNIEP" <[log in to unmask]>
Reply To:
PCBUILD - PC Hardware discussion List <[log in to unmask]>
Date:
Mon, 11 May 1998 23:10:07 -0700
Content-Type:
text/plain
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text/plain (24 lines)
A friend from the office has run up against a confusing problem.

She created a document using WordPerfect 5.1 (dos).  When she tried to print
from Wp 5.1 in a dos window on her Windows '95 computer to her Cannon Buble
Jet 240, she was not able to print the document from Wp because she does
not have the Wp print drivers loaded on that computer.  She converted the
document from Wp 5.1 to MS Works and tried to print.  The document printed
was misaligned, but recognizable as the original
document.  She went back and did some formatting to the document in Works and
again attempted to print the document.  This time the printer only produced
unrecognizable gibberish.  Further, she can no longer print anything, from
any program, from that computer to that printer.  Before this, she had no
problems with the printer or the computer.

She has uninstalled and then reinstalled the printer.  The only printer shown
in Control Panel is the BJC 240.  We are at a loss for what the next step
she should take is.  Any thoughts?

--
Martin Kniep
Scottsdale, Arizona, USA                It's not whether you win or lose,
[log in to unmask]                       It's how you place the blame.
[log in to unmask]

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