On 12 Feb 99, at 12:23, Twyford, Justin wrote:

> My big caveat - people will take advantage of good service and call
> to waste you time with dumb questions - you must strike a careful but
> firm balance of "free" and pay for service!

  I briefly worked with Pierre Omidyar, who founded ebay.  One of his
ideas was that "cheap" was better than "free".  Not because it saved
money, but because the seller retains the option to say "Here is your
dollar back.  Go away." with a clear conscience.


David G

                         PCBUILD's List Owner's:
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