From: Kay McCoy :Sent: Friday, July 14, 2000 12:27 PM
Subject: [PCBUILD] Sound Blaster 16 problem
> Dear PCBuilders,
> After reformatting my C drive and re-installing Windows NT 4.0, I have
> not been able to get my sound card working properly again. It worked
fine
> before the reformat.
>
> It is a Sound Blaster 16 card. If I:
> 1) add a device from the multimedia dialog box, and use the Windows NT
> default sb16 drivers, it acts like it installs, but only the .wav and .mid
> files will make sound. Specifically, my .mp3 files will not play.
>
> 2) use the CD that came with the card and try to run setup from the CD, it
> tells me the NT audio drivers are not installed and that must be done
first;
> makes reference to the PNPISA.SYS file. That file seems to be where it is
> supposed to be on my c drive. I have removed all devices, taken out the
> card, uninstalled all the software, put the card back in a different slot
> and started over. Doesn't change a thing.
>
> 3) add a device from the multimedia dialog box, and use the drivers from
the
> Sound Blaster CD, it tries to install them, but gives me a message that
the
> DMA channel is in use by another part of the system.
>
> 4) add a device from the multimedia dialog box, and use drivers I
downloaded
> today from the Sound Blaster web site, it tries to install them, but gives
> me a message that the DMA channel is in use by another part of the system.
> It only gives 3 choices - 0, 1, and 3; each channel gives the same
message.
>
>
> I don't know what else to try! Thanks for any help.
>
> Kay McCoy Phone/fax: 304-465-5664
> Automation Manager [log in to unmask]
> Fayette County Public Libraries
> Oak Hill, WV 25901
>
Kay,
First you will need to go to Start=>Programs=>Administrative Tools=>Windows
NT Diagnostics. Select the Resources tab and then select the DMA button to
see what is using your DMA channels. Hopefully you will then be able to
change the DMA channel on one of the peripherals that is using the available
DMA channels. After freeing an appropriate DMA channel for use by the SB
16 you should be able to install the drivers.
If you have the PnP SB16 card then you must right click on the pnpisa.inf
file in the drvlib\pnpisa\x86 file and select install, reboot when prompted.
Log on as Administrator and you will get the "New Hardware Found" message
and be prompted to install drivers for several functions on your card.
Select "Driver from disk provided by Hardware Manufacturer" and enter the
path for the SBPnP driver, then follow directions on screen to install
additional drivers for Joystick, etc.
Hope this helps,
Mary Wolden
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