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Personal Computer Hardware discussion List <[log in to unmask]>
Date:
Tue, 28 Aug 2007 09:34:42 -0400
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Hello Joyce:

I would consider uninstalling the modem software and drivers. Then 
complete shut down system. After a couple minutes power up and do a 
reinstall of the modem. You can install modem from installation disk you 
have. If not download the software from the modem's website. Consider 
downloading the newest now so you would have the newest drivers as 
opposed to the install disk. Let us know what happens.

Good Luck
Richard F. Bolha



Joyce E wrote:
> Since I haven't seen my request for help as yet, I'm re-sending with 
> more details:  This is an eMachines W2925, bought new in 2006, running 
> Win XP home, with ITU v.92 Ready Fax/Modem.  After the storm, there is 
> no dial tone from the modem.  I tested it through the control panel 
> and the report is that it's working, except that I get some kind of 
> "driver not found" code on the test.  TIA for any help -- I found a 
> lot of advice on modems in the archives, but none specifically for 
> this problem.
>
>> There was one h___ of a storm the other night, and now when I try to 
>> dial up, I get "Error 77, please call your network administrator."  
>> Except for my ISP I don't _have_ a "network administrator."  Help?!
>
> Joyce in SE Ohio
>
>
>
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