Rob,

Have you checked for IRQ or memory address conflicts on the USB controller
in Device Manager? My Award BIOS has an auto IRQ setting for USB or I can
set it manually. See if your BIOS has this also and if it does, change it to
one that's not being used, if possible, to see if that is the problem.

Do you have any other USB devices that you can try? This would narrow it
down to the device or the USB port itself.

FWIW, I have an Acer USB scanner and a Logitech USB camera on my system and
had no problems with setting them up or using them.

Good Luck,

Dennis Thiel



>I just bought a new Visioneer 7600 USB scanner and cannot get it to
>scan (freezes up with" fatal exception occurred at 0028:FF015FC in
>vxd pmxscan (01) + 00001EBC". A replacement scanner they sent does the
>same thing; checked USB ports using Intel's diagnostic utility from
>their website, reinstalled drivers (which are current),i.e., I've
>installed
>many a scanner. Reports of problems from USB scanners are starting to
>hit the newsgroups. Has anyone successfully installed a USB Visioneer
>scanner 3100, 7600 etc. to ANY windows 98 Pentium II PC? No one
>on alt.computers. peripherals.scanners nor Visioneer know the answer. So
>much for USB.......
>    Rob Chew
>

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