Hp has reorganized the new link is:

http://www.interactive.hp.com/cgi-bin/cspt/cds/dlvr.pl?lid=general&fid=bpa00234&pid=

Bob

At 07:31 AM 4/24/99 , you wrote:
>In a message dated 4/23/99 6:36:31 PM Central Daylight Time, [log in to unmask]
>writes:
>
><< We also have several HP DeskJet 600 series printers at work.  We recently
>had a problem identical to yours.  The fix for us was to clean the bottom of
>the service station real well. Works like a charm!
> HP has a maintenance tip that tells you exactly how to do a thorough
>cleaning job.
> Get the tip from their website at the following:
>
> http://www.hp.com/cpsupport/printers/support_doc/dj6ser_encoder_strip.html >>
>
>Jim:
>
>The site you sent me(above) said it could not be found.  Could you send me
>another one?
>
>Thanks,
>Susan
>
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