At 07:35 PM 3/20/98 -0800, Tomez De Silva wrote:
>Hello Listmembers;
>
>Is there a definition site that explains what batch files, and all OS files
>definitions  that are related to Windows and DOS operation?
>
>I have a problem with a Compaq Presario 2240 system.  Brand new out of the
>box hook it up and turn it on and after boot-up the following message
>appears Batch Files Missing, and then the monitor goes black and the system
>goes to sleep.
>
>The tech support people at compaq said  (after three telephone calls) the
>hard drive was defective, and yes went through the restore CD the whole nine
>yards, still Batch files missing.
>
>So anyway after returning 2240 # 1  and picking up 2240 # 2 the same thing
>happens Batch file missing.  I check the system in Safe Mode and there was
>only two line listed in the Autoexec.bat.  Called Compaq for the fourth time
>and was walked through typing the autoexec.bat and reboot,NOW the 2240 says
>DOSKey missing Bad Command or File Name.  After 65 minutes the tech finally
>suggest I return the 2240 to the retailer and get a third one.  NO thanks.
>
>I am sharing this with the group because I A. would like to know what is the
>Batch file?
>2. I would like to learn as much as I can about definitions of these type of
>error messages and 3. If in fact there is anyone else who has this Horrible
>Compaq Experience?
>
>I await the group feedback.
>
>Sincerely,
>Tomez De Silva  "TONY"
>[log in to unmask]
>"Wherever I Go, I will be there!"


Tony,

I would suspect some power condition at the site where you have setup
the computer.   I am no fan of Compaq, but their computers are not
normally bad out of the box, especially two in a row.  Since you have
invested in a NEW computer, I would invest $80 in a UPS, (uninterrupted
power supply), for the computer.  This will condition the power, making it
a constant.

But, then again...  you might have gotten into a batch of computers that
where either built by a jerk at the factory or were abused in shipping...<g>

I would try getting a third system and the UPS...  at least then you will
know if it is the power.  Besides a UPS is an excellent investment to insure
the life of your computer.

   Bob