Tom,
I've not tried the Intel HaM on a 133, but I've just been using one on a
233.  I've not had any problems with mine.

Have you covered all the standard "my modem doesn't work" bases?
Is the phone line working?  Is the phone cable connected to the computer and
the wall jack?  Have you switched phone cables?  (Just plug a phone into the
"phone" jack on the modem and test all of the above.)  Have you tried using
HyperTerminal to connect to one of the predefined services (just to see if
it will dial)?  Have you deleted the modem definition in Device Manager and
reinstalled it?  You don't say which version of Windows you are using, but
have you upgraded to the latest version of MS Dial Up Networking (DUN)?
Have you tried this modem in another computer?  Have you tried another modem
in your computer?  If the phone line is good and the modem won't dial, then
its a good chance that the modem is fried.

I had a friend complain that his modem didn't work (happened about every 2
weeks).  After replacing a few modems, I told him to install a GOOD surge
suppressor WITH phone line suppression.  I kept his computer until he did!
He's not had a problem since.

Let us know how this works out.
Ron Jobe

----- Original Message -----
From: "Tom Waddell" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, January 29, 2002 12:03 PM
Subject: [PCBUILD] Intel HaM Modem won't connect


> The computer detected the internal PCI hardware modem and it installed OK,
but won't dial out with my Earthlink ISP or even with the dial pad. The
computer doesn't see the modem. Keep getting a message that says the modem
is not installed correctly, not turned on or in use by another program.
Device manager properties tell me the modem is working fine with no
conflicts.
>
> Went to a web site called 'modemsite.com' and clicked on modem survey.
Actual address is 'modemsite.com/56k/_56surd.asp?int' Most of the reports on
this Intel HaM modem are real bad. I am running an Intel Pentium 133 MHz
CPU, 66 MHz bus with 32 MB ram. I know it is an old slow machine but I have
never had problems installing modems before. I use to have an ISA 33.6 K
modem in it that worked fine.
>
> Has anyone had a good experience with this modem?
> Any help or comments that anyone can give would be fine.
>
>                          PCBUILD's List Owners:
>                       Bob Wright<[log in to unmask]>
>                        Drew Dunn<[log in to unmask]>

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