Hello everyone, I would like to ask for some questions.  I am working as a
technical support staff in our company.  And one of our clients used a P3
machine running with Windows XP Home Edition.  For connectivity purposes,
he used a modem via USB which he bought from a friend of his in their
place.  For months, it was working well.  But after almost a year, the
machine would suddenly go into "Blue Screen" and it stated that "there was
a hardware/software change which caused the hang-up" wherein no changes
were made either in hardware or software.  Any suggestions which I could
isolate the problem?  I have a bad feeling that it is either the hardware's
USB slot or the device itself but I can't tell him which is which.  Hope I
can hear from you guys soon, thanks!!!


Frederick



"Middle age is when your age starts to show around your middle."

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