Lew wrote:
>the Wizard is telling me that it found a
>new printer and wants to install it, my current and only printer is
>installed and working perfectly. >>


You say this is your only printer, but elsewhere you mention "the other 
printers listed".

Does this mean you've previously had other printers, which have now been 
physically removed without being uninstalled?  If so, then that's probably 
the cause of your problem.

First check in Device Manager and see if there any warning marks.

I would definitely attempt to uninstall any printers no longer on the 
system. This should be done before installing any new printer.  Printers 
are notorious for leaving remnants behind, even after "uninstalling", which 
may well give rise to error messages such as you are seeing. Often these 
remnants will interfere with any new printer. Lexmark can be particularly 
difficult to remove, though sometimes the others aren't much better. Have 
you by any chance ever had a Lexmark printer connected to this system?  You 
would have to follow their instructions for removal.

The drivers should be uninstalled via Device Manager, then you need to 
search through the registry and manually remove any references to obsolete 
printers.  It's often these leftover registry entries that trigger an error 
message or a Wizard that's seeing ghosts.

Unfortunately, the software side of printers leaves much to be desired.

Sometimes you need to reinstall an old printer before you can properly 
uninstall it.

Don Penlington





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