Since I'm no longer able to get PCSOFT in my mail, perhaps  this is a 
hardware issue after all.  I have a Dell laptop, newest model  Inspiron and am 
wondering in doing a 'recovery' on it  --- like take it  back to the 
manufacturer's settings, will be done in the same way as on a  desktop.  I wrote down 
the instructions for a recovery on my  desktop, but don't know if such a 
move on a laptop would have the same  instructions.   This is in case I ever 
need to do a recovery.   Dell does not give warranties for Software, only on 
the hardware, and doing a  recovery, I was told, was a software issue.
 
Doing a recovery as you already know only takes about 10  minutes or so, 
whereas doing a format, take much  longer.       Harriet

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