Thomas S Sandborn wrote:
>
> On Tue, 2 Feb 1999 22:19:56 -0500 Everick Holder <[log in to unmask]>
> writes:
> >I have a Samsung 8.4GB HD which I bought last November, and it has
> >developed many - too many- bad sectors.
> >The retailer from whom I bought it does not respond to my pleas for a
> >replacement.
> >Does anyone know how I can contact Samsung for redress?
> >Everick Holder
>
> Samsung Electronics America, Inc.
> 105 Challenger Road
> Ridgefield Park, NJ 07660
> telephone: 973-691-6245 /1-800-samsung(toll free)
> facsimile: 973-691-6246
>
> They will cross-ship HD with you.


For the sake of completeness, the URL for Samsung Electronics is
http://www.sosimple.com. You can request an RMA number and submit a
problem report at that address. I recently had a client who's Samsung
4.3 GB drive died, but unfortunately the replacement drive was received
DOA, so I'm waiting for replacement #2.


Jeff Delzer

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