Sure you can get warranty service from KDS, but you will be without your monitor for awhile, and if you don't have an authorized service center nearby you'll need to send it or drive it to one. Most companies don't reimburse you for having to pack it up and send it somewhere. I have purchased a few new CRT monitors and have never had flashes and the smell of burnt electrical wires. If I were you I'd take it back for a replacement until you get one that doesn't do any of those things (white flash, burnt wire smell), otherwise take it back and use the refund to buy something better than KDS. Samsung's 955df is a relatively inexpensive 19" CRT with .20 dot pitch.  They are available online for under $200. Check out www.newegg.com for it and read the posted reviews.

>Hi:
>
>    I'm in the sale and repair business, it is very normal to have such a
>smell from a new purchased monitor, so if you can live with the white flash,
>the smell is a normal thing, and do not forget that you have a warranty and
>you could always contact KDS for service.
>
>Kamal Mohammad
>

>
>
>PCBUILD Digest - 11 Apr 2004 to 12 Apr 2004 (#2004-104)My old Gateway
>monitor finally died and I purchased a KDS 17" monitor (non-LCD) from Office
>Depot.  The monitor is performing well except for a rare, nanosecond-type
>white flash.  My main concern is that it emits an electrical-type smell that
>ebbs and flows.  It reminds me of "fried" electrical wires.
>I have 14 days to return this product for a full refund.  Can this smell be
>considered normal for a new monitor or am I correct in being concerned?
>Thanks in advance for any help.
>Sharon
>
>

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