I installed a new Lexmark printer (not the same model) and could not get the
paper to feed straight and it would jam. After lots of frustration I called
Lexmark and they replaced the printer. The replacement works good. Sometimes
products are just plain defective from the start. This experience might be
applicable in your case.

Tom Mayer

----- Original Message -----
From: "Angela Bretz" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, July 02, 2003 9:53 AM
Subject: [PCBUILD] Printer Hardware Problems


> I just bought a used Lexmark Optra E+ /w new printer cartridge. I
installed the driver in win98, just fine but when I go to print the test
page the printer will not pull the paper straight in and I get a paper jam
every time. I've taken the bottom plate of and cleaned the roller what
guides the
> paper in, with no results. The printer works fine when I put in an
envelope it guides the envelope straight through. But it still doesn't print
anything. I don't know what else to do.Please help!
>
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