Kevin, if you are running Windows XP, I think you are out of luck. I
have a Swan USB modem on Windows 98 which works fine, but is not
compatible with XP.

Alan Priol



I have a problem getting an external USB modem to work on a homebuilt
Duron / Asus A7V / W98SE,  - (a Swann brand, - Australian built I
believe)
Seemed that the way to go when building the system that it should be
with USB rather than serial/parallel.
However as it's the first time I've used it, not sure about the way it
works.

Although I'm sure I've followed the installation instructions properly,
ie:
a/  copy the drivers to HDD,
b/  plug the USB and 'phone cables,
c/  restart, ignore PnP, and use "have disk'
d/  All seemed to go well.

I next noticed that the indicator LEDs on the external were totally
dead, not a sign of life ;
and as an amateur, I thought surely there should be some indication of
connnection with something.
Went to Device Manager which showed the modem as 'This device is working
properly'
Up the list is 'USB Devices' which showed the dreaded yellow ?.
The USB joystick is OK on both ports, as a test.
Uninstall, and re-install with Plug n Play didn't help at all, but was
probably worse.

I see three options ;
1/  The modem is faulty,
2/  The drivers are faulty,
3/  It's all my  own fault.

Kevin.

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