Hey Ken

Sorry to be the bearer of bad news but you laptop can only handle 4 gig.

At this point Dell doesn't support the laptop anymore. So no option for a
firmware upgrade.

At this point I would send the memory back and consider buying a newer
laptop.

A lot of the newer ones will handle 8+ gigs. But be sure to read up on it!

Brad

On Sun, Nov 16, 2014 at 12:31 PM, Ken Shearer <[log in to unmask]> wrote:

> My wife has a 64-bit Windows 7-based Dell Inspiron N5050, which came with 4
> GB of RAM. She has complained that it has been running more and more
> slowly,
> so I decided to add another memory card. I got it directly from Dell since
> I've had issues with third-party RAM before on my own machine. I installed
> it per the directions in the user manual, but when I next started the
> computer and looked at the System Information display, I saw that it still
> only shows a total of 4 GB of RAM even though a total of 8 GB is physically
> installed in the machine at this point.
>
>
>
> Is there something I should be doing to "activate" the other 4 GB of RAM?
>
>
>
> Thanks!
>
>
>
> Ken
>
>
>                           PCSOFT's List Owners:
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>                         Mark Rode<[log in to unmask]>
>



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