I searched for this message at HP's excellent site and found this link
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00005381&product=60118&dlc=en&lang=en
This is moderately complcated, so follow the instructions carefully.

Jeannette & John Sowders wrote:

>  Need suggestions, PLEASE ? Have new  Dell computer with Win XP and
> service pack II , and downloaded  and installed the driver for HP 4200c
> for Win XP from HP driver website. (It took 3 hours, twice ,  trying to
> get it to work )
> Keep getting message " This has not passed Windows Logo testing to
> varify its compatibility with Windows XP. "  Choices are Continue and
> possible crash , or Exit.
> What to do , as it will not install past this notice , so how do I get
> Windows to pass the logo as stated ?
> Also downloaded the software for HP 4200c for Win XP , and the message
> there states " Cannot create output file C:\ sj655\hpupdate.exe "  Then
> message " Fatal error, setup is unable to continue. "
>

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