Well, I have a problem...I am trying (long distance, I might add) to help my (newbie) cousin with his windows98SE problem...below is the error message he gets:
EXPLORER caused an invalid page fault in module SHDOC401.DLL at 017f:50023c61. 

Registers: EAX=82af2904 CS=017f EIP=50023c61 EFLGS=00010282 

EBX=00000000 SS=0187 ESP=01b8efa8 EBP=01b8f200 

ECX=6f6e6177 DS=0187 ESI=01b8f1a4 FS=57ff 

EDX=0043003c ES=0187 EDI=0046b0d0 GS=2406 Bytes at CS:EIP: 

89 41 18 74 63 8b 55 f8 8b 85 bc fc ff ff 89 82 

Stack dump: 

0046a318 000003c8 00007800 00000000 00000124 0028c008 c0660100 bfc02558 71003700 00000cd4 00000409 00000001 00000000 00000409 00436b78 bfc0254c 

This occurs any time he tries to create a 'New' folder...anywhere...right click menu or in explorer on the File menu, as soon as the mouse pointer hits 'new', the above error message is displayed.

I had him try SFC to scan for corrupt files...nothing, used the Iexplorer repair tool...nothing, I have tried the newsgroups and searches on Google for others with this error, to no avail!

For your info, he is running Win98SE(clean install), AOL7(just upgraded from 6)

I would certainly appreciate any light you might be able to shed on this problem!

Thanks in advance,

Marg Belliveau

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