Thank you Dean for your reply, I had known McAfee was not top  of the line, 
but since it was on this computer when I got it, I just didn't  change it, 
but don't know which one is good to keep bad stuff  out.  Which of the free 
or even a paid one would you suggest is the best  for this?  I dont want to 
have to format to get viruses and Trojans  out all the time.  I had 
downloaded Windows Defender but since McAfee  was on here, it will not work. I also 
use MS Security Essentials and up date it  daily.  
 
Now, this Dell did a 'back up' yesterday, and if it did  that, then those 
Trojans are still on here and now that CD, aren't  they?  Actually those 
Trojans only mention they are on here,  possibly quarantined but it didn't say 
they were quarantined.  It just  said 4 Trojans.  Thank you for replying to 
my message.   Harriet
 
 
In a message dated 9/29/2010 7:56:08 P.M. Central Daylight Time,  
[log in to unmask] writes:

Additionally, McAfee (through personal experience) is notorious for  letting
a plethora of nasties into any given machine, even with the paid  versions 
of
their AV program. When you call the PC's support staff, they  tell you to
contact McAfee's support staff, and they will connect locally  to verify 
that
there is, indeed, a bug in your system. They will then  attempt to charge 
you
to remove the bug(s) even if you JUST paid the  subscription. This has
happened to me at least four times now in the past  two years. 

After removing McAfee, installing any number of free AV  programs along with
additional anti malware, adware, and spyware programs,  the conditions do
improve dramatically.

Removing bugs is, in some  cases, a long and daunting task. Persistence will
yield the results you are  looking for so don't give up hope. I'm not the
only one that has a somewhat  less than respectful opinion of McAfee's
products.

Good  luck...

Dean Kiley





-----Original  Message-----

From: Personal Computer Hardware discussion  List
[mailto:[log in to unmask]] On Behalf Of  [log in to unmask]

Sent: Wednesday, September 29, 2010 2:25  PM

To: [log in to unmask]

Subject: Re: [PCBUILD] Getting  Rid of Viruses



The only reason computer makers put AV programs  on new machines is for
financial consideration. 

You're under no  obligation to keep it, and many would say you're better off
without  it.

The decision is yours.

A system restore should have no  affect on programs in use prior to the
restore date, so something else was  going on with your son's computer.


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