Hi,

I recommend that you make sure there are no other telephone devices
hooked to the line in other locations for complete diagnoses of this
problem.

An answering machine  for instance hooked up in an other room my be
fried and causing the connection problem.

Thanks and have a Great Day!

Joe Lore


-----Original Message-----
From: PCBUILD - Personal Computer Hardware discussion List
[mailto:[log in to unmask]] On Behalf Of Doctor Data
Sent: Thursday, February 27, 2003 11:21 PM
To: [log in to unmask]
Subject: Re: [PCBUILD] Loss of modem

I've seen several times at clients of mine that after an electrical
storm,
the modem loses all functionality even though if you do a diag on it in
control panel, it will be successful.  Try reinstalling the dial up
setting
as well as the modem driver.  If neither works, I'm pretty sure the
modem
may be blown.
Good luck
Bill Ades
Doctor Data Technology Solutions, inc.
Brooklyn, NY
www.drdata.com

----- Original Message -----
From: "cfinnigan" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, February 26, 2003 10:57 PM
Subject: [PCBUILD] Loss of modem


> what does it mean when a computer loses touch with it's modem? two
different
> modems on a Dell P333 reported working properly without any conflicts
but
> when we tried to dial up, an error message appeared that said the
modem
> wasn't available. we tried updating to Windows 98 and that didn't
help. i
> think the error message was 053? should we try reinstalling the Dialup
> setting in Win98? there were no problems with any other device under
the
> system settings.
>
> Chuck Finnigan
> [log in to unmask]
>

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