"The more professionalized and procedural a system is, the more
insulated we become from its real effects on real people."
...
"Curbing crime does not depend on reversing social pathologies or
alleviating social grievances; it depends on erecting small, annoying
barriers to entry."
Read more
http://www.newyorker.com/arts/critics/atlarge/2012/01/30/120130crat_atlarge_gopnik#ixzz1ki8c09TE
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