Tom and Diana engage politely.  Tom uses the lens of "the special 
nature of mental illness" and recommends staff explain to their 
patients the coerced 'treatment' they have just received.  He defends 
paternalism, suggests understanding the patient's experience, and 
notes legal liability.  Diana questions the structure and suggests at 
least we listen to each other.

Thanks to a reader for responding and sending on the article.

Sylvia  


"People Who experience mood swings, fear, voices and visions"