Is this in regard to Jaws for speech only, or with braille? If braille, 
be sure the display is "linked" to the PC cursor.

I have had similar problems with Jaws 7.0 in MS Word (2000) using the 
"Save As" dialog - pressind down arrow on the list of "Save as Type" 
list will move the visual cursor down the list, but Jaws stays put. This 
did not happen with prior versions of Jaws, although it did happen using 
the Macro dialog box, and Freedom Scientific said it was a "known bug."

You might want to contact [log in to unmask]

Rod
On 
Tue, 28 Nov 2006, Jennison Asuncion wrote:

> (*With apologies for the cross-posting.)
>
> Hello,
>
> I am helping a colleague attempt to trouble-shoot what seems to be
> possibly a JAWS issue with page anchors. He has an FAQ page which is set
> up with all of the questions at the top of the page, with hyperlinks
> allowing the JAWS user to click, and go to the exact spot on the page
> where the answer is located.
>
> Using JAWS V7.0, I have tested going into the FAQ and using both the
> spacebar and the enter key to activate various question links with mixed
> results. Sometimes, JAWS will take me down to the answer, sometimes,
> while the visual focus moves to the answer, JAWS is still up in the
> question area of the page. This is regardless of whether I use either
> keystroke. Note that on other FAQ pages I have used and
> since tested on the web, I have been able to use either the spacebar or
> enter key with consistent results, in terms of having JAWS move to the
> answer.
>
> Any help or advice would be appreciated.
>
> Jennison
>