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Bellevue WA  Outback failed once again. In the past we have had issues 
with this particular location and each time Outback has put the blame 
back on us..for example we didn't ask for the gf menu even though we 
knew exactly what we wanted and told the waitress the entire meal was 
gf.. Another time we didn't specifically point to the broccoli without 
seasonings  on the gf menu and yet another time we didn't tell the 
waitress to clean the salad bowl. So the night before last we made a 
rare trip out to eat ..asked for the gf menu , pointed to each item on 
the gf menu and told the waitress to be sure and wipe out the salad 
bowl. We were assured  over and over again that they got it...salad 
comes and we were talking and eating and all of a sudden my daughter 
shrieks and burst into tears ..there are crouton crumbs in her 1/2 eaten 
salad. I look at my salad closer and what I thought was minced garlic 
was in fact bread crumbs. We called the waitress over and she was 
horrified  , the manager came out and they apologized profusely /comped 
the dinner. The waitress then told us it was a busy night and the 
kitchen did in fact just pick croutons off a premade salad and then 
stirred it up which is why we didn't see it right away. She then went on 
to tell us that she has worked with this women before with other gf 
meals and never had a problem. I am furious- not to mention sick- and 
done with Outback forever and ever.

Don't claim to support gf ,provide a gf menu and then have employees who 
don't care. Shame on you Outback- your organization cannot be trusted to 
provide a safe dining experience so don't claim you  do .

Kristine

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