<<Disclaimer: Verify this information before applying it to your situation.>>
To the Listserve (Please see original question at the bottom) and to Land O
Lakes:
Thanks for your reply. I guess I won't be buying any of your products until you
figure out if you can label your products like the other manufacturers out
there do. Any product with more than 20ppm of gluten is not safe for folks with
celiac disease, like my two sons have. Cross contamination is also a
great concern for Gluten Free shoppers. I personally don't care if the USDA has
it's act together yet or not, I just know that if one of my children consumes
gluten, that they get very ill. The 8 major allergens includes wheat, but it
is not inclusive of all gluten sources, so the labeling that you currenly
provide is not helpful to celiacs.
Your response was also no help at all, except that I now know that you are not a
manufacturer that can be trusted by celiacs. I will be forwarding your response
to the Celiac Listserve, which will get this information out to celiacs
worldwide. I am well aware of the major celiac organizations. For
manufacturers to include that information in their responses is very irritating
and insulting, when all we want to know is if your products and their
ingredients are safe for our families or not, and if there is any risk of cross
contamination in your facility. Obviously, in your case, you are not willing
to provide that information.
Statistically, only 3% of celiacs have been diagnosed, so more potential
customers will be seeking this information. You may want to consider changing
your current stance on this issue.
Thank you,
Amy Roberts
________________________________
From: "[log in to unmask]" <[log in to unmask]>
To: [log in to unmask]
Sent: Tue, November 16, 2010 9:42:55 AM
Subject: Re: Land O'Lakes Ref #: 775341
Thank you for visiting the Land O'Lakes Web Site and taking the time to contact
us.
To date, the FDA and USDA have not defined the term "gluten free." Since there
is no official FDA or USDA definition of "gluten free" that Land O'Lakes, our
suppliers and our consumers can use for a common understanding, we can only make
the recommendation to read the ingredient label on the product in order to make
your own determination. Additionally, as required by the FDA, when a product of
Land O'Lakes contains any of the 8 major allergens, we state on our product
packaging "Contains (name of allergen, e.g., Milk)".
The LAND O LAKES® Ultimate Cheddar Cheese Dip Cups is a complex product with
multiple ingredients from various sources/suppliers. This complexity makes it
difficult for us to ascertain the presence or absence of gluten.
Listed below are organizations that can provide more information about food
intolerances:
Celiac Sprue Association: www.csaceliacs.org or toll free 1-877-272-4272
The Gluten Intolerance Group: www.gluten.net or 253-833-6655
International Food Information Council Foundation: www.foodinsight.org
This information does not imply any endorsements or affiliation with Land
O'Lakes, Inc.
Please let us know if we can be of assistance in the future. If you need to
respond to this email, please use the "Reply" button.
Sincerely,
Land O'Lakes Consumer Affairs
Case: 775341
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Your comments:
Is the Land O Lakes Ultimate Cheddar cheese dip in the 3 oz. serving cup gluten
free? I can't find it on your website anywhere.
Thank you,
Amy Roberts
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