<<Disclaimer: Verify this information before applying it to your situation.>>

Greetings All-- Here is information received by us today from Mark Jones 
regarding the Starbucks Valencia orange cakes. My husband set out to find 
some that might be left over for me. They actually overnighted us two boxes 
of cakes, the only ones they could find (wrapped in ice).

This whole thing was an experiment to see if the cakes would sell well and 
where. I tried to get one at an airport in Texas and they never heard of 
them.

Fran Keegan



 >>Hello Barry,
 >>
 >>Please review the message below from our product team. Your cakes should 
be
 >>there soon!
 >>

 >>Mark Jones
 >>district manager
 >>Starbucks Coffee Co.
 >>[log in to unmask]


 >>From: Erin Vanderwel
 >>Sent: Tuesday, August 18, 2009 2:59 PM
 >>To: Mark Jones
 >>Cc: Pat Swyney
 >>Subject: Gluten Free Orange Valencia Cakes - Customer Request
 >>
 >>Hi Mark,
 >>
 >>I sent a follow up e-mail to Pat regarding the customer disappointed 
about
 >>the exit of the Gluten Free Orange Valencia cake but he was on vacation 
so
 >>I wanted to follow up and ensure you knew I have shipped some product to
 >>the customer for overnight delivery. I hope this will help satisfy his
 >>Gluten Free craving and while we don't have anything of substance to 
share
 >>at this point, you can assure him the buzz from the discontinuation 
hasn't
 >>gone un-noticed.
 >>
 >>I hope you may also share with him that the cakes are wrapped for Gluten
 >>Free goodness all the way to the customer's mouths but once thawed have
 >>only a two day shelf life - so eat up! While we generally don't recommend
 >>re-freezing from a quality standpoint they could re-freeze them to save 
for
 >>a while longer.
 >>
 >>Thanks and have a great day!
 >>
 >>Erin Vanderwel ? Coffee Master
 >>Associate Product Manager- Food
 >>Starbucks Coffee Company
 >>206-318-7495
 >>

*Support summarization of posts, reply to the SENDER not the CELIAC List*
*******
To unsubscribe, email: mailto:[log in to unmask]
*******