<<Disclaimer: Verify this information before applying it to your situation.>>

I wrote a letter to the manufacturer's of Cover Girl Outlast Lip  
color asking if it contained Gluten or Casein.

How do you respond to such an email?  I certainly am not going to run  
off to get my doctor to write letters on my behalf and strenuously  
object to the idea that if I want information on product safety I  
have to get my doctor to request it for me.

Sherene in Norfolk.

Begin forwarded message:

>
>
> Discussion Thread
> ---------------------------------------------------------------
> Response (RightNow Administrator) - 02/16/2006 10:24 AM
> Thanks for contacting us, Sherene.
>
> As someone who suffers from allergies, I certainly appreciate why  
> you're interested in ingredient information for our Cover Girl  
> Outlast Lipcolor.  In our Consumer Relations office, we're provided  
> with the same ingredient information that you see on product  
> packages.  For that reason - and for your safety - we request  
> physicians write to us with very specific information so that we  
> can have it researched as thoroughly as possible.
>
> Your doctor may send a written request on office letterhead to:
>
>  Consumer Relations
>  PO Box 599
>  Cincinnati OH 45201
>  Attn:
>
> Be sure to clearly indicate the full product name, fragrance, color/ 
> shade as written on the product which interests you.
>
> Once we receive your doctor's request, we'll research your inquiry  
> and hope to provide a response in approximately four weeks.
>
> Please understand that we have your best interest at heart by  
> following a strict process for ingredient information requests.  If  
> your doctor is anything like mine, he or she will be more than  
> happy to send the letter.
>
> We appreciate your patience.
>
> Jeanne
> Cover Girl Team
>
> P.S.  Want soft, smooth, revitalized skin?  Introducing Olay  
> Regenerist Microdermabrasion & Peel System. This Olay Regenerist  
> System has two powerful steps that actively work together to give  
> you a combination of a microdermabrasion and mini-peel treatment.   
> Still, it's gentle enough to use up to two times a week!   
> Olay...love the skin you're in.
>

* Please remember some posters may be WHEAT-FREE, but not GLUTEN-FREE *
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