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At 05:26 PM 8/13/96 GMT, Ted Wolff <[log in to unmask]> wrote:
 
>2. Fast food chains are sucessful because a) they are driven by sales and
>very good at it and b) because they sell food very fast and usually fairly
>inexpensive to you. The preparation must not cause any hassle and shouild
>not distract any employee from selling the most food in the least time.
>That is their business goal and praxis.
 
Actually you left out one of the big keys to their success -- consistency.
You walk into any restaurant of that chain and you know exactly what you'll
be getting.
 
Don Wiss.