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Hi all,

I wrote about 2 weeks ago concerning my Grain Master Whisper Mill 
that had gotten clogged. I believed that it had died and I was fully 
prepared to spend $200+ for another one, thinking that since I'd 
bought mine, new and improved mills had come on the market. I wrote 
to the list for advice. Thank you to all who responded.

Unfortunately, almost everyone who replied asked me to post my 
summary to the list, except for 2 who suggested the Grain Master 
Whisper Mill, which I already had, and where I could possibly get 
replacement parts. A couple of others suggested K-Tec but commented 
on the noise level and that they had to wear ear plugs!!! My research 
into the Whisper Mill was not that positive. I came across the 
following URL and I recommend it  to anyone searching for a new 
machine: http://www.pleasanthillgrain.com/index.aspx#Nutrimill
If you scroll to the middle, you'll see the extensive review of the 
Grain Master Whisper Mill, and if you scroll further down, you'll see 
the history of their customer service. Needless to say, I was not 
encouraged. But the Nutrimill (at the top of the page) looked very 
nice and I did some cross checking, and despite the price, I thought 
that this would be my purchase. What really attracted me was the fact 
that you could put the grain in either before OR after you turn the 
machine on and it won't clog. (That is what caused my current problem 
with the Whisper Mill.) Actually, 1 person did recommend this one.

Just for the heck of it, I called one of the 2 CANADIAN service 
numbers for my Grain Master Whisper Mill, assuming the US number was 
no longer operating. I spoke to a very nice man, who answered my 
questions even on a Sunday. I described my problem and told him that 
I don't live in Canada or the US, so sending the Mill for repair 
would be prohibitively expensive. He suggested that I try taking the 
Mill to a gas station and try cleaning out the machine in all its 
crevices with the pressurized air that one uses to re-inflate flat 
tires. I didn't hold out much hope, but lo and behold when I tried to 
operate the Mill at home, it worked better than it had in a long 
time! So the nice man in Canada saved me over $200.

I hope my recommendation and suggestion helps someone else out.
Good luck,
Sharon Marcus

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