<<Disclaimer: Verify this information before applying it to your situation.>>

I got this reply from Kacey Bogue of UNO Chicago Grill, after I wrote to them to ask if there was a way to have gluten-free corn chips with the chili. At least, it's an answer. Their menu is rather comprehensive and I expressed gratitude, but it was worth asking.

Lin



Dear Lin,
 
Our CEO, Frank Guidara, was made aware of your email and wanted very much to respond to you personally.  Please see his response below.  I hope if you have any questions or concerns, you will give me a call.
 
Dear Lin,
 
Your email found us indirectly and we were thankful it did since hearing our guests opinions help us improve.
 
Unfortunately we cannot use new oil for our fryolators every day as the oil which is designed for them is made to be used for longer than a day (helps with the coloring and flavor of the product).  Even just cleaned out every night we still cannot confirm there are no gluten proteins left in the oil.  That being said, even if we change the oil every day, we would not be able to fry GF chips as the chips go stale rather quickly and I don't feel right about offering an inferior product to our GF guests.  They should have the same great tasting food as everyone else. We are continually looking at many other GF products but they need to be great tasting and cost effective.
 
Frank Guidara
President & CEO
UNO Chicago Grill
100 Charles Park Rd.
West Roxbury, MA  02132
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