<<Disclaimer: Verify this information before applying it to your situation.>>

Hi, All. I recently shopped at a Whole Foods in St. Louis and had a magnificent time purchasing gf goodies from the Whole Foods Bakehouse in NC. It was such a thrill to me, as we don't have anything like this store in OK. (Even my non-celiac hubby had a grand time.) I sent a message of gratitude to the headquarters and thought the reply worth posting. Next month I'm lucky enough to be going to Winston-Salem, and I do plan to bring home a suitcase of goodies for the freezer. -- CurtissAnn in OK



Dear Ms. Matlock,

Thank you very much for your kind comments on the performance of our
product. As you may know, so few people take the time to let a
manufacturer know when they are satisfied with a product. 

We take great pride in the items we make. It is the knowledge that we
have delighted our customers that drives us to do what we do. Your
letter has been shared with our production team leader, Lee Tobin, and
his entire bakery staff.

There are many who share in your predicament - some who live 5-10 hours
from the nearest Whole Foods Market store location.  I do have a few
suggestions to help in your situation.  If you know you are traveling to
an area near a Whole Foods Market store, you can call ahead and place a
special order for the products you'd like to purchase.  Most store
locations require at least 48 hours notice for special orders.  Our
products are shipped to the stores frozen, so you may wish to request
that they remain frozen for ease of transport and storage.  All products
on the shelf will also refreeze quite well within the specified shelf
life.  You may see a continually-updated list of stores that carry our
products, as well as product lists and ingredients, at the Gluten-Free
Bakehouse website:
http://www.wholefoodsmarket.com/products/bakery/gf_bakehouse.html

We are always interested in any suggestions or comments that would allow
us to improve upon our already high standards. We encourage you to
submit any more thoughts you may have in the future. Again, thank you.

Jill Kuzo
Research and Customer Relations Coordinator
Whole Foods Market Gluten Free Bakehouse

* Visit the Celiac Web Page at www.enabling.org/ia/celiac/index.html *