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About 2 month ago, I ordered flour assorment at Gluten Solutions.  I
ordered from here, Waterloo Que. to be shipped to our condo in Fl., as
my husband was already there, and I was to join him one week.

  It never came. As I didn't have brang the info. with me there, I sent
  an e-mail when I came back to ask what was happening.

  They responded promptly that they had shipped it at the good
  address, but UPS said there was no apt #, but there was in fact.
  As my husband was coming back too, there was no time to re-ship
  it there, so they shipped it here in Canada.

  I said I had asked them to ship it in Fl to avoid additional brokerage
  fees from UPS.

  To make a long story short, they said they have credited my credit
  card the $23.87 UPS had charged me for brokerage fees.

  They were most helpful and accurate.

Mireille, Waterloo, Que.